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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Problems with editing ...
Finance | Project Operations, Human Resources, ...
Answered

Problems with editing financial reports in report designer

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Posted on by Matilda B 69
Hi,
 
I have problems with the report designer in D365 FO. When I start the program I get this message:
 
 
I click yes and then I choose the correct company. Then the security opens:
 
 
My user is system administrator in FO with all permissions. 
 
Anyone that have a solution for this?
 
Thanks, Matilda
I have the same question (0)
  • Suggested answer
    BillurSamdancioglu Profile Picture
    BillurSamdancioglu 19,854 Most Valuable Professional on at
    Hi,
     
    This happens when you database is not correctly merged with the Dynamics FO.
  • Suggested answer
    Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at
    Try restarting Financial reporter services.  Let us know if that resolves the issue or not.  Error: Can’t connect to Financial Reporter (intraclouddynamics.com)
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Hi,
    You can check this link, it mentions an error similar to yours "unable to connect the xxx company", you can refer to the method mentioned in the link and check if it is useful.
    https://www.azurecurve.co.uk/2013/10/management-reporter-is-unable-to-connect-to-the-company/
    Best Regards,
    Hana
  • Matilda B Profile Picture
    Matilda B 69 on at
    Hi Frank,
     
    We restarted the financial reporter services but unfortunately it did not work. 
     
    Kind regards Matilda
  • Matilda B Profile Picture
    Matilda B 69 on at
    Hi BillurSamdancioglu,
     
    Ok, how can we fix the problem if the database is not merged correctly with Dynamics FO? 
     
    Kind regards, Matilda
  • Verified answer
    Matilda B Profile Picture
    Matilda B 69 on at
    Hi everyone,
     
    We found a solution for this by reset the data mart in the report designer under tools. 
     
    After that we where able to open the report designer without any problems. 
     
    Thanks!

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