Hi All,
On our live server EP site we are getting "The underlying connection was closed: The connection was closed unexpectedly" error. We are getting the error when we open the role center page for CEO and CFO.
We have got some event logs on event viewer regarding the issue, Please find below the event details.
Event Log Error:
The description for Event ID 1000 from source Microsoft Dynamics AX Enterprise Portal cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
An unexpected exception occurred in the Microsoft Dynamics AX report viewer control. Contact your system administrator for assistance.
The underlying connection was closed: The connection was closed unexpectedly.
System.Net.WebException
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.GetSecureMethods()
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.IsSecureMethod(String methodname)
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.SetConnectionSSLForMethod(String methodname)
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.ProxyMethodInvocation.Execute[TReturn](RSExecutionConnection connection, ProxyMethod`1 initialMethod, ProxyMethod`1 retryMethod)
at Microsoft.Reporting.WebForms.SoapReportExecutionService.LoadReport(String report, String historyId)
at Microsoft.Reporting.WebForms.ServerReport.EnsureExecutionSession()
at Microsoft.Reporting.WebForms.ServerReport.GetParameters()
at Microsoft.Reporting.WebForms.ParametersArea.GetMetaDataFromReport()
at Microsoft.Reporting.WebForms.ParametersArea.CreateChildControls()
Event Xml:
<Event xmlns="schemas.microsoft.com/.../event">
<System>
<Provider Name="Microsoft Dynamics AX Enterprise Portal" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-04-02T13:05:29.000000000Z" />
<EventRecordID>974874</EventRecordID>
<Channel>Application</Channel>
<Computer>AGH-SPWFE1-PRD.DIP.LAN</Computer>
<Security />
</System>
<EventData>
<Data>An unexpected exception occurred in the Microsoft Dynamics AX report viewer control. Contact your system administrator for assistance.
The underlying connection was closed: The connection was closed unexpectedly.
System.Net.WebException
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.GetSecureMethods()
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.IsSecureMethod(String methodname)
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.SetConnectionSSLForMethod(String methodname)
at Microsoft.Reporting.WebForms.Internal.Soap.ReportingServices2005.Execution.RSExecutionConnection.ProxyMethodInvocation.Execute[TReturn](RSExecutionConnection connection, ProxyMethod`1 initialMethod, ProxyMethod`1 retryMethod)
at Microsoft.Reporting.WebForms.SoapReportExecutionService.LoadReport(String report, String historyId)
at Microsoft.Reporting.WebForms.ServerReport.EnsureExecutionSession()
at Microsoft.Reporting.WebForms.ServerReport.GetParameters()
at Microsoft.Reporting.WebForms.ParametersArea.GetMetaDataFromReport()
at Microsoft.Reporting.WebForms.ParametersArea.CreateChildControls()
</Data>
</EventData>
</Event>
Please help us to resolve the issue.
