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I have a setup a marketingform including af multiple choice. If they choose option A they should receive an email with content A and if they choose option B they should receive an email with content B.. Is this possible to set up?
So a collected marketingform that can lead to different actions based on the input.
KR Sissi
Hi SVE,
maybe you could leverage the conditional content option within REAL-Time Marketing. There you can display different content within an email based on specific attributes on lead or contact and as you submit the form and choose option A then you can reference that attribute within the conditional content as condition.
community.dynamics.com/.../real-time-marketing-using-conditional-content-within-your-emails
yes I agree, I cannot make it happen in the customer journey either. I tried segments too as I set it up as a functionbased segment and based it on filled out the specific form. Then I was also able to choose a filter called "submitted values" but I couldn't get that to work either.. it saves the information from the form as a form field, but how can I get the data from it?
Hi partner,
I tried several methods, customer journey can't get the value of the field, power automate Can't send email to multiple contacts, so I think you can try to use segment to filter contacts first, filter out the group with option A and the group with option B, and then Send emails using customer journeys.
Is your multiple-choice field stored in the contact entity?
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