Error message "Physical remaining quantity in the inventory unit PK must be other than zero." at the time of product receipt posting

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In my case for the item "XXXXXXX", there are total 1000 quantities are ordered .Purchase unit for this is EA and Inventory unit is PK(Conversion for this is 12EA = 1PK). 1000 quantities of EA unit are converted into 83 PK inventory unit. The same converted inventory quantity is used and converted into purchase unit(83PK*12 = 996EA)while doing packing slip. Due to this 4 quantities will be missed during packing slip process.

And i am geeting the error"Physical remaining quantity in the inventory unit PK must be other than zero".

Please help me , how can I resolve this?

Regards,

Sanjay Sharma

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Hi Sanjay,

I think is not correct to have a purchase unit of measure which is smaller than your inventory unit because it can lead to these situations.

In this example if you purchase 1000 EA, then your unit PK will be rounded and there will be a difference that won't be able to be updated.

I would like to understand why you have a conversion 12 EA = 1 PK, and you are purchasing 1000 EA, I mean, you will be supposed to purchase multiples from 12 (in this case 996 or 1008).

You can consider use the "Default order settings" of your item to setup a "Multiple" value of 12 on the Purchase Order tab or change your decimal precision of unit EA.

Both options are not recommended and I would strongly advice you to change your inventory unit to EA (you might need to create a new item if you already have transactions).

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