Greetings!
Our Payroll department discovered that a direct deposit failed for an employee’s newly added bank account. The EE had two existing active direct deposit accounts and added a third. However, the pre-note or the deposit failed, so even though 100% of his earnings were taxed (deductions, benefits, etc.), the actual funds only deposited into 2 of 3 accounts. Bank verifications, etc. have all been confirmed, so this is a legit issue of no funds distributed. PR wants to pay the EE for the $ that were never deposited. What is the best way to do this without affecting his taxable earnings by cutting another paycheck? Is there a way to correct this? We’ve toyed with the idea of an AP check, but it seems like we should be able to correct in PR.
Thank you in advance!
Jim
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