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AR Collections Process & Collection Letters

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We are looking to implement the F&O Credit and Collections module and create an automated process that will send out advance email notifications and a sequence of collection letters.  I've found lots of good information on how to set up the automated process, however, documentation on how to define the actual body of the email notification and collection letters - and how to attach them to the action types - seems to be hard to find.  Can anybody point me in the direction of solid reference material that goes into detail on how to set up these templates within the apps and integrate them into the automated process?  Thanks in advance.
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    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 13,564 Super User 2025 Season 1 on at
    AR Collections Process & Collection Letters
    Hi,
    Please find the following TechTalk from Microsoft for a better overview of Process Automation for Customer Collections:
    Process Automation for Customer Collections and Vendor Payments - TechTalk - YouTube

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