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Finance | Project Operations, Human Resources, ...
Answered

Period interval does not exist in the period table

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Posted on by 51

Hi all,

We are testing a new integration with an HR third party product and are tripping over the message 'The period interval does not exist in the period table' when trying to 'update worker periods' to be able to test the creation of timesheets.

I don't know what a 'period interval ' is or where to check what is set up compared to other working environments.

This is a relatively old environment and I have already created the financial periods and timesheet periods up to date which it was missing, but I'm out of ideas now.

Hoping someone can point me in the right direction.

Thanks

I have the same question (0)
  • Gunjan Bhattachayya Profile Picture
    35,423 on at

    Hi Wendy,

    Are you getting this error while performing any specific operation?

  • Verified answer
    udaY-ch Profile Picture
    5,133 on at

    hi,

    Go to the setup here, you can compare the same setup with working environments to make sure what is missing here?

    LegalEntity/Project management and accounting/Setup/Timesheets/ Timesheet period types.

    Select the respective time period and then select Periods. If its's empty then you need to generate periods for that period type.

    Uday.

  • Wendy_P Profile Picture
    51 on at

    thanks all, this has been resolved now, the periods had been generated for the incorrect period type in error

    thanks

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