Period interval does not exist in the period table

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Posted on by Wendy_P

Hi all,

We are testing a new integration with an HR third party product and are tripping over the message 'The period interval does not exist in the period table' when trying to 'update worker periods' to be able to test the creation of timesheets.

I don't know what a 'period interval ' is or where to check what is set up compared to other working environments.

This is a relatively old environment and I have already created the financial periods and timesheet periods up to date which it was missing, but I'm out of ideas now.

Hoping someone can point me in the right direction.

Thanks

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Gunjan Bhattachayya 35,429 on at

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Hi Wendy,

Are you getting this error while performing any specific operation?
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udaY-ch 5,186 on at

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hi,

Go to the setup here, you can compare the same setup with working environments to make sure what is missing here?

LegalEntity/Project management and accounting/Setup/Timesheets/ Timesheet period types.

Select the respective time period and then select Periods. If its's empty then you need to generate periods for that period type.

Uday.
Wendy_P 51 on at

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thanks all, this has been resolved now, the periods had been generated for the incorrect period type in error

thanks