4
Dear Experts,
My user ID is super permission and role center is Account Manager.
I am accessing two companies in same database.
When I log into one company, I encounter the following problem.
where and how do I check? Why does it happen?
Please advise.
Regards,
Sweety
Hello,
Best probably is to raise a support ticket to Microsoft via your partner or CSP.
Thank you.
Hi,
It is onPerm Environment.
Hello,
Is this happening in a SaaS environment or OnPrem environment?
Thank you.
Hi Binesh,
The link you provided is definitely correct. The issue is exactly the same.
I follow by their advice.
Thank you for your help.
Regards,
Sweety
Hello @sweety,
There are many reasons, you should do some troubleshoot.
First if your BC in onpremis then read this link
https://www.dabbler.dk/index.php/2019/11/01/super-but-with-no-access-to-the-role-center/
Stat by top level
1. Check if the Security Group (You can find BC Admin) is assigned, and then check your user on that group.
2. Check the User Card, make sure user is enabled, also removed all permissions group and permissions set, and assign just super and check.
3. Check if any customization is done, check the event if any written related to company open.
4. Try to change the Profiles(Roles) and check if you are able to access.
5. See this https://yzhums.com/25239/
Hi Brad,
Company is empty in permission.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
#1
André Arnaud de Cal...
290,552
Super User 2024 Season 2
#2
Martin Dráb
228,552
Most Valuable Professional
#3
nmaenpaa
101,148
Share
Report
All responses (
Answers (