Skip to main content

Notifications

Announcements

No record found.

Service | Customer Service, Contact Center, Fie...
Answered

How can i update property of an asset from work order.

(0) ShareShare
ReportReport
Posted on by 186

I have added a field in work order from to which I have to update the property of current Customer asset which is selected to that particular work order

d.png

In the above Image you can see the Meter Reading WO field.
now what ever reading I add here  on Meter Reading WO field. should be added in the property of that asset on property Value .here

7411.s.png

Need help
Anyone?
Thanks in advance

  • Verified answer
    RE: How can i update property of an asset from work order.

    Nya nailed it! Small tweak, instead of updating an existing property log record, you want to create a NEW property log record with the property, asset, and value. The field service code will automatically update the new log to be the most recent one that shows in the "current property logs" view

  • Verified answer
    Nya Profile Picture
    Nya 29,056 on at
    RE: How can i update property of an asset from work order.

    Hi,

    It can be achieved by creating a flow triggered by updating of Work Order entity if you are familiar with Power Automate.

    Fill the Meter Reading WO field into the following option.

    pastedimage1636102157185v2.png

    Find the the ID of the Property Logs you need to relate to the Asset and fill it into the option - Row ID.

    Update its Customer Asset field with the primary asset gotten in the above step.

    pastedimage1636102616942v6.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans