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Service | Customer Service, Contact Center, Fie...
Answered

How can i update property of an asset from work order.

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Posted on by 186

I have added a field in work order from to which I have to update the property of current Customer asset which is selected to that particular work order

d.png

In the above Image you can see the Meter Reading WO field.
now what ever reading I add here  on Meter Reading WO field. should be added in the property of that asset on property Value .here

7411.s.png

Need help
Anyone?
Thanks in advance

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,064 on at

    Hi,

    It can be achieved by creating a flow triggered by updating of Work Order entity if you are familiar with Power Automate.

    Fill the Meter Reading WO field into the following option.

    pastedimage1636102157185v2.png

    Find the the ID of the Property Logs you need to relate to the Asset and fill it into the option - Row ID.

    Update its Customer Asset field with the primary asset gotten in the above step.

    pastedimage1636102616942v6.png

  • Verified answer
    Dan Gittler - Dynamics Field Service Profile Picture
    Microsoft Employee on at

    Nya nailed it! Small tweak, instead of updating an existing property log record, you want to create a NEW property log record with the property, asset, and value. The field service code will automatically update the new log to be the most recent one that shows in the "current property logs" view

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