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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Unable to receive/expo...

Customer experience | Sales, Customer Insights,...

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Unable to receive/export predicted churn data from Dynamics 365 Customer Insights platform

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Posted on by Sivaraman Sekar

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We are trying to use microsoft Dynamics 365 customer insights API and to train a model with customer dataset and created the entity by prediction. we are trying to consume the churn prediction scores using the API from below

https://home.ci.ai.dynamics.com/

We have tried almost all the api requests present there to get the churnscore for a user. we are not getting anything. is there any way to fetch those. Any samples to fetch the entity data values would be helpful.

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John Wiese Microsoft Employee on at

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Thank you for reaching out. We are going to be pushing an update out in the coming week that will allow you to export the results from the OOB predictions to Azure Blob Storage.

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