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General Journal not updating the new entry number upon posting

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Hi guys,
 
When I try to post a payment for an employee from the General Journal, I receive this error: The record in table Employee Ledger Entry already exists. Identification fields and values: Entry No.='823'.
The last posted entry in the Employee Ledger entry is 823, and the program won't increment that number upon creating a new transaction.
 
Thank you in advance.
  • LK-07050844-0 Profile Picture
    LK-07050844-0 12 on at
    General Journal not updating the new entry number upon posting
    Hey guys, thank you for your responses. we deleted the entry from the Employee Ledger. We created a custom procedure to retrieve the specific record and delete it. After that everything started working normally again! 
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 7,007 Moderator on at
    General Journal not updating the new entry number upon posting
    It's indicating that entry number 823 is already present in the Employee Ledger Entries? Please search the Employee Ledger Entries and check once. Is there any customization?
  • Suggested answer
    tanya07 Profile Picture
    tanya07 1,588 on at
    General Journal not updating the new entry number upon posting
    Hello,

    Delete the record from other related tables associated with the same entry no. .

    •Detailed Employee Ledg. Entry (380)

    •Employee Ledger Entry (25) & also

    •G/L Entry (17)

    Also, try turning on Debugger from development environment, it will take you to the root issue.
     
    Thanks,
    TK

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