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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error Plugin RetrieveM...
Customer experience | Sales, Customer Insights,...
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Error Plugin RetrieveMultiple after upgrade to 8.2 OnPremise

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Posted on by Hubert Solecki 170

We have recently upgrade an old Dynamics CRM 8.1 version to 8.2 but we are getting the following error, for example, on a custom plugin executed on contact entity and on Pre-RetrieveMultiple Message: 

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.IO.DirectoryNotFoundException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5B82D8A9Detail:

<OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">

  <ActivityId>c9219836-a5b2-4b18-8778-2d9bcfab44a1</ActivityId>

  <ErrorCode>-2147220970</ErrorCode>

  <ErrorDetails xmlns:d2p1="http://schemas.datacontract.org/2004/07/System.Collections.Generic" />

  <Message>System.IO.DirectoryNotFoundException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5B82D8A9</Message>

  <Timestamp>2021-05-17T16:10:40.7616072Z</Timestamp>

  <ExceptionRetriable>true</ExceptionRetriable>

  <ExceptionSource>PluginExecution</ExceptionSource>

  <InnerFault i:nil="true" />

  <OriginalException>System.IO.DirectoryNotFoundException

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)

   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)

   at Microsoft.Crm.Sandbox.SandboxAppDomain.LoadPluginAssembly(Guid pluginAssemblyId, Int32 pluginAssemblyHashCode, String assemblyName, Guid trackingId, Int32 depth, Boolean useDrawbridgeEnabled)

   at Microsoft.Crm.Sandbox.SandboxWorker.ValidateAndGetAppDomainHelper(SandboxCallInfo callInfo, SandboxExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, String pluginTypeName, SandboxTracker tracker, SandboxRequestCounter&amp; workerCounter)

   at Microsoft.Crm.Sandbox.SandboxWorker.Execute(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, SandboxRequestCounter&amp; workerCounter, Boolean returnTraceInfo)</OriginalException>

  <TraceText i:nil="true" />

</OrganizationServiceFault>

 

Server stack trace:

   at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)

   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)

   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)

   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

 

Exception rethrown at [0]:

   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

   at Microsoft.Crm.Sandbox.ISandboxHost.ExecuteAndReturnTraceInfo(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, String assemblyContents, Boolean returnTraceInfo)

   at Microsoft.Crm.Sandbox.SandboxPlugin.Execute(SandboxClient client, SandboxCallTracker callTracker, IExecutionContext requestContext, String assemblyContents, Boolean returnTraceInfo)

   at Microsoft.Crm.Sandbox.SandboxCodeUnit.Execute(IExecutionContext context)

It's seems that there is an error loading the assembly but I cannot figure out what do we need to change or configure to make it work again. 

Thanks in advance for you help ! 

Best Regards,

I have the same question (0)
  • Suggested answer
    Rui Carvalho Profile Picture
    Rui Carvalho on at

    Hi Hubert,

    Could you please paste a screenshot from Plugin Registration Tool for that plugin and step?

    Also if you try to register another plugin (a test plugin) with the same step do you also have the same error when it is called?

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