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External form and page with prefill fields

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Posted on by Community Member Microsoft Employee

Issue: Within Marketing I want to send an email, containing a link. This link goes to a page with a form where customer information is entered. This form and page is not built in Marketing, but is an external page and form.

The ideal situation would be that when the customer clicks on the link in the email, the person's information is already pre-populated. Is this possible when this form and page is not built in Marketing? If so, how?

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Community Member Microsoft Employee on at

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RE: External form and page with prefill fields

Thanks for your response
Dsouza_28 7 on at

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RE: External form and page with prefill fields

Hello @SaschaPeddemors,

pre-filling of external forms is not supported at the moment.

https://docs.microsoft.com/en-us/dynamics365/marketing/embed-forms
Community Member Microsoft Employee on at

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RE: External form and page with prefill fields

Hi Leco, thank you for your comment. But this form is also an external form, so not built in Dynamics.
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Leco Lv on at

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RE: External form and page with prefill fields

Hi SachaPeddemors,

We can try to embed the form on an external website and we can choose to enable prefill on the embedded form.

Please refer the link: Embed forms on external websites (Dynamics 365 Marketing) | Microsoft Docs

Hope it helps