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Answered

re-print check remittance

Posted on by 10

Annotation-2020_2D00_04_2D00_16-194039.png

When trying to re-create check stub from a manual payment, the button gets greyed out.

From computer check payments, the button works fine.

anyway i can get that remittance advice from manual payments?

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  • Verified answer
    Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: re-print check remittance

    Not jumping on your topic, but that is a good question and it is simply Computer Checks are generated and printed by the system while Manual Check is the way to allow the user to record a check or payment made outside the system, but for which a record is needed.

    Hope that helps.

  • kekuri Profile Picture
    kekuri 10 on at
    RE: re-print check remittance

    I would like to clarify something if you may.

    for computer checks, the process is same as manual payments right. Are they different? whats the difference between them?

  • Verified answer
    Shannon Aune Profile Picture
    Shannon Aune on at
    RE: re-print check remittance

    Hi there,

    If the EFT payment was processed through ‘manual payment transaction entry’ window, the user will not be able to ‘Re-create’ the check stub (aka remittance) via the Re-Create Check Stub feature because the ‘remittance’ was never printed to begin with (there is no option to do that via manual payments).

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