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stuck on loading screen in Chrome

Posted on by Microsoft Employee

When I click into an account in Dynamics the screen just continues to say "loading business logic" and never loads the page.  This started last week when some type of interface update was pushed by dynamics.

It works in microsoft edge, but not in chrome.  Please let me know how I can fix.

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  • CRMISKEY Profile Picture
    CRMISKEY 180 on at
    RE: stuck on loading screen in Chrome

    After 8.2 to 9 upgrade, dynamics 365 online version is not working for drill downs, the contact drill down says "Loading business logic" and it just keeps spinning in IE 11. i tried the same navigation in Chrome, and it works just fine in Chrome. Any idea?

  • Suggested answer
    Ben Thompson Profile Picture
    Ben Thompson 6,350 on at
    RE: stuck on loading screen in Chrome

    It's a browser / caching issue within Chrome see community.dynamics.com/.../290865

    To resolve if first test by browsing to the site using Chrome's Incognito mode. And if it works in that clear Chrome's cache (Settings -> Advanced Settings -> Clear Browsing Data)

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