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Business central outlook integration download not available

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Posted on by KM-10061307-0

We are working on setting up Outlook integration in Business Central. To do this, we need to download the Outlook add-ins from Business Central. However, we are facing an issue: when we attempt to download the add-on files (OutlookAddins.zip), the file appears to be empty.

After pressing download and continue it shows this error.

This error also shows while using the function get the Outlook add-in

Does anyone know how we could resolve this?

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Gerardo Rentería Ga... 27,280 Most Valuable Professional on at

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Hi

Is it onpremise or saas? The error message is shown when you click on the download add-in option

BR

GR

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KM-10061307-0 17 on at

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@gdrenteria

Hi,

The premise is saas. We are also based in the netherlands. the error is shown when clicking on the download button.

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KM-10061307-0 17 on at

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@gdrenteria

Hi,

The premise is saas. We are also based in the netherlands. the error is shown when clicking on the download button.

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Andy Wingate 328 on at

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Hiya, it should look like this

Here is the file I downloaded - you can unzip this and possibly edit the XML for your own system values before loading to M365 admin portal

https://github.com/andywingate/files/blob/main/OutlookAddins.zip

Just do a find and replace for all the end points shown in the XML - (so update the tenancy ID and environment name) the rest is generic from my understanding.

Kind regards

Andy

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YUN ZHU 101,995 Super User 2026 Season 1 on at

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Hi, I just tried it and it worked fine.

More details:

https://yzhums.com/2456/

https://yzhums.com/23716/

Hope this helps.

Thanks.

ZHU

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