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Outbound Email Activity not shown in Timeline

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Posted on by Ferdinand Ganter

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Hello,
I set up a marketing environment. In the Contact Insights I get this message:
Please note that this page leverages interaction data only from Outbound Marketing. Check out marketing interactions from both Outbound and Real-time Marketing in the common interactions timeline on the Summary Page.

In this environment I have already sent an outbound email to a contact. Unfortunately, this mail is not displayed in the timeline.
I have already created a solution under PowerApps and under the contact entity I have selected the marketing activities in the timeline. Unfortunately without success.

Is there anything else I need to consider?

Regards

Ferdinand

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Ferdinand Ganter 87 on at

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RE: Outbound Email Activity not shown in Timeline

Hi,

i saw that recently, but it wont show it to me in my CDX. But then I checked for Updates and it saysm there was no marketing app installed. So i installed it (quite strange because i send out outlook emails before) and now it worked.

Strange behaviour but now it worked.

Regards
Suggested answer

MiltosV on at

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RE: Outbound Email Activity not shown in Timeline

Hi Ferdinand,

Are you using the default Timeline Form? If yes, please find the instructions here:

learn.microsoft.com/.../timeline

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