Apply Customer Entries

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Posted on by Community Member Microsoft Employee

Hi Experts,

Please tell me what is use of customer apply entries in nav 2016, i want to give apply entries for particular credit memo

2845.error1.png

if i give apply entries i can c the page like below screen shot

8640.error.png

after that i will give applies to Id page action that time im getting error like this

2084.error2.png

Please give any solution to solve this

Thank you

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Community Member Microsoft Employee on at

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RE: Apply Customer Entries

Basically when you have an invoice posted with Structure as GST, The credit memo should also have structure as GST

This Error occurs when invoice have GST and credit memo does not have GST in structure field or Vice versa

Ensure a GST Invoice is applied to a GST credit memo or a GST Credit Memo is applied only for a GST invoice.

Hope it helps
Community Member Microsoft Employee on at

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RE: Apply Customer Entries

Hi Nileshkumar,

where this data will store( GST Return Data) please tell me.

Thank you
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Paras mehan 3,518 on at

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RE: Apply Customer Entries

Hi Ashwini,

From Both invoices one invoice is posted without GST.

You can apply only the same document data.
npanchal on at

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RE: Apply Customer Entries

It will give you wrong GST Return Data.

If Invoice is booked with GST and you pass the creditmemo without GST then it will be wrong in GST case.
Community Member Microsoft Employee on at

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RE: Apply Customer Entries

Hi Nileshkumar,

its showing lot error shall i command the Gst Application Management.CheckGSTSalesCrMemoValidationsOffline(method) its will give any problem please tell me.

Thank you
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npanchal on at

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RE: Apply Customer Entries

Dear Ashwini,

This is standard error, you cannot apply different Invoice Type.

Please check in your posted transaction, there is a field called Invoice Type.
Community Member Microsoft Employee on at

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RE: Apply Customer Entries

Hi Paras,

Im new to Nav , in customer master after clicking the balance hyper link , i will get this page

after that i will click apply entries and i will choose the document and give set applies to id

That time im getting the error i need to post this document please help me.

Thank you
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Paras mehan 3,518 on at

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RE: Apply Customer Entries

Hi,

Please give some info related to the scenario.

If you want to post the credit memo then it is sure that you have to post against any of the document. if you do this then it will close the posted document.

Thanks
Community Member Microsoft Employee on at

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RE: Apply Customer Entries

Hi Nileshkumar,

How to apply the latest GST patch , please give any instruction.

Thank you
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npanchal on at

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RE: Apply Customer Entries

If it is indian localization version, then you have to apply latest GST Patch. This is kind of small bug.