Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Enable Q&A for Teams Webinar Event

Posted on by 5

As Microsoft is moving more & more to Teams Webinars instead of Teams Events, we would like to host our Events as Teams Webinars.

The only setting that is important for us and is not available (yet) on the Event in D365 Marketing, is the Q&A. Any ideas on how to enable Q&A on a Teams Webinar?


We tried the following:

* Make the Enable Q&A from the Teams Event visible when Teams Webinar is selected. Set the toggle to Yes, clicked the button Sync to Teams (no success).

* Creating the Teams Webinar, and in Microsoft Teams go to the meeting options and changed the setting in there.

The documentations states that this is not the way to go: Run webinars and meetings with Microsoft Teams (Dynamics 365 Marketing) | Microsoft Learn

  • The Teams calendar item created for your event is read-only. Synchronization between Teams and Dynamics 365 works in one direction: from Dynamics 365 to Teams. Changes you apply in Teams won't take effect on the Dynamics 365 side and may be overwritten. For this reason, use Dynamics 365 Marketing to manage and edit your event. This includes configuring meeting settings, creating a registration form, and adding speakers or presenters to your event.

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Enable Q&A for Teams Webinar Event

    Hi margotg,

    II don't understand why it's designed this way,

    but the Q/A button is only displayed when the "Streaming Provider" is set to "Teams Live Events": 

    pastedimage1684220498380v1.png

  • Suggested answer
    mneumayer Profile Picture
    mneumayer 641 on at
    RE: Enable Q&A for Teams Webinar Event

    Hey,

    Not quite sure but did you follow these steps under the live event section:

    Enable Teams live events in Dynamics 365 Marketing

    in the official documentation?

    learn.microsoft.com/.../teams-webinar

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans