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Customer experience | Sales, Customer Insights,...
Suggested Answer

Enable Q&A for Teams Webinar Event

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Posted on by 5

As Microsoft is moving more & more to Teams Webinars instead of Teams Events, we would like to host our Events as Teams Webinars.

The only setting that is important for us and is not available (yet) on the Event in D365 Marketing, is the Q&A. Any ideas on how to enable Q&A on a Teams Webinar?


We tried the following:

* Make the Enable Q&A from the Teams Event visible when Teams Webinar is selected. Set the toggle to Yes, clicked the button Sync to Teams (no success).

* Creating the Teams Webinar, and in Microsoft Teams go to the meeting options and changed the setting in there.

The documentations states that this is not the way to go: Run webinars and meetings with Microsoft Teams (Dynamics 365 Marketing) | Microsoft Learn

  • The Teams calendar item created for your event is read-only. Synchronization between Teams and Dynamics 365 works in one direction: from Dynamics 365 to Teams. Changes you apply in Teams won't take effect on the Dynamics 365 side and may be overwritten. For this reason, use Dynamics 365 Marketing to manage and edit your event. This includes configuring meeting settings, creating a registration form, and adding speakers or presenters to your event.

I have the same question (0)
  • Suggested answer
    mneumayer Profile Picture
    641 on at

    Hey,

    Not quite sure but did you follow these steps under the live event section:

    Enable Teams live events in Dynamics 365 Marketing

    in the official documentation?

    learn.microsoft.com/.../teams-webinar

  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi margotg,

    II don't understand why it's designed this way,

    but the Q/A button is only displayed when the "Streaming Provider" is set to "Teams Live Events": 

    pastedimage1684220498380v1.png

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