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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Cannot post an project...
Microsoft Dynamics AX (Archived)

Cannot post an project invoice in R3

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Posted on by Community Member

Hello All,

We are having an issue when posting a project invoice. An invoice was previously posted with the wrong amounts. So a credit note was process for correction and now we are trying to post this new invoice and it's throwing an error: "Summary account for customer account 'cus###' in posting profile gen does not exist".

As a result, we cannot post. Has anyone experienced this issue before or any ideas as to how to correct this?

thank you

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  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    Can you check your accounts receivable posting profiles and verify whether a summary account has been Setup for the respective vendor mentioned in your error message?

    Setting up a summary account there should fix the issue.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    thank you Ludwig. We are now able to proceed.

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