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Service | Customer Service, Contact Center, Fie...
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Charts > Modified On field > Convert to Hours

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Posted on by 139

Hello Community,

I am attempting to monitor the time we dispatch, but I cannot find a way to create a graph that will show hours for the Modified On field. I only get options for day, week, month, quarter, year, fiscal period, and fiscal year. Yet, the Modified On field is a Date Time datatype, so I am confused why we don't get hours as an option.

Any advice? 

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    Community Member Profile Picture
    on at
    RE: Charts > Modified On field > Convert to Hours

    Hi Michael,

    Unfortunately, there is no way to achieve this by now. You could post your proposal in Ideas forum so that others can vote for it to drive it to be improved:

    Categories (dynamics.com)

    Or you create a field and fill it with the Hour of Modified On field. Then group by that field.

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