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Customer experience | Sales, Customer Insights,...
Suggested Answer

Can I set Default Personalisation Settings for Newly-Created Users?

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Posted on by 30

We've manually disabled the Personalisation Setting titled Allow whether other users can send email for you in bulk across the production environment, but we need to do this for all new users as well as all existing ones.

2604.Personal-Options.png

Is there any way to set Personalisation Options defaults for new users, or do we have to do this process manually every time a new set of users are onboarded?

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  • Suggested answer
    Community Member Profile Picture
    on at

    Hi,

    In fact, when you create a new user, the setting of Allow whether other users can send email for you is disabled. And if you want to disabled this setting in bulk, you can use  XRM ToolBox.

    Steps:

        1. Connect to your CRM.

        2. Navigate to the Tools and click user Settings Utility.

            User-Settings.PNG

        3. Click Loads Users and settings button and then select the users . Finally, set the value of Allow emails on behalf to No and click Update User Setting button is ok.

            7167.no.PNG

        Result:

            4606.Result.PNG

    Regards,
    Steve Zhao
    Please mark as verified if the answer is helpful.

  • Suggested answer
    Naveen Ganeshe Profile Picture
    3,397 User Group Leader on at

    Hello Simon,

    You can create a plugin for this: community.dynamics.com/.../setting-default-personal-settings.

    Also, You can use power automate for your requirement: thecrm.ninja/.../

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