web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Single Workorder Multiple Units - multiple invoices

(0) ShareShare
ReportReport
Posted on by 173

We are using Field Services CE

We have a new customer coming on board.  It is a gas station with 4 pumps.

They want one workorder but we need to track all the work done for each pump.

They have specific values they need coded so this is a requirement.

They would also like 1 prelim invoice per pump. (done in Field Services).

We would also like to start tracking details on each pump.

I have no idea on how to go about doing this.

Is there any possibility?

Is there a way to do sub-workorders perhaps then merge them?

I have the same question (0)
  • Suggested answer
    Thomas David Dayman Profile Picture
    11,323 on at

    If I remember correctly OOB if you use 1 work order to track the 4 pumps then it will create 1 invoice with 4 invoice products.

    But if you decide to use 4 work orders for each pump it will give you 4 different invoices.

    So I think you would need to do some customisations or custom code to do this atleast.

    I imagine you would create seperate Assets for these pumps? Then you can track these

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 55 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans