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Order Approval

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Posted on by Shaikh Zuber

Hi,

Please can you investigate why I am getting the below error when sending order 253162 for approval.

I have since requested approval for order 253165 and that worked fine, it is just this order that I am getting the error, and I cannot see anything wrong with it.

And User-Marcela is trying to approve the order. Below is the screenshot for your reference.

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Valentin Castravet 27,852 Super User 2025 Season 1 on at

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Order Approval

I would cancel the approval request and re-send it, it should then work.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
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Saurav.Dhyani 14,314 Super User 2025 Season 1 on at

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Order Approval

Hi,

It seems this document was not completely processed. May be due to incorrect workflow setup.

You can search for page Restricted records and delete entry from that page to access this document.

Regards,

Saurav Dhyani

https://bit.ly/SubscribeSauravYouTube
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Yi Yong 2,000 Super User 2025 Season 1 on at

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Order Approval

Hello Shaikh,

Can you go to the 'Restricted Records' page and see if this document was listed there?

If yes, delete the record and re-send it for approval.
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KasparsSemjonovs 4,192 Super User 2025 Season 1 on at

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Order Approval

Check the Approval entries - was this Order approved or not. You can also Cancel the approval request and then either delete this or ask approval again.

Also would be good to see how this Workflow MS-SOAPW-01 is defined - maybe You add a restriction somewhere but forgot to add where it gets taken off.