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Hello,
Twilio solution for sending SMS to the customer in Field Service module is not working as expected.
The SMS needs to be sent to the customer when the Booking is set to In Progress and Completed.
We are seeing the below error
Plugin Trace:
[Microsoft.Dynamics.TwilioIntegration.TwilioWFA: Microsoft.Dynamics.TwilioIntegration.TwilioWFA.TwilioSMSGenerationActivity]
[Twilio: Twilio SMS Generation]
Error Message:
Exception type: Microsoft.Crm.CrmException
Message: Invalid Operation
at Microsoft.Xrm.RemotePlugin.Client.Interceptors.SandboxFabricClientTelemetryInterceptor.<>c__DisplayClass3_0.<Intercept>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Xrm.RemotePlugin.Client.Interceptors.SandboxFabricClientTelemetryInterceptor.Intercept(IInvocation invocation, IExecutionContext context, SandboxFabricCallTracker sandboxFabricCallTracker)
at Microsoft.Xrm.RemotePlugin.Client.Interceptors.SandboxFabricCodeUnitExecuteBaseInterceptor.Intercept(IInvocation invocation)
at Castle.DynamicProxy.AbstractInvocation.Proceed()
at Castle.Proxies.ISandboxFabricCodeUnitProxy.Execute(ILifetimeScope scope, IExecutionContext context, SandboxFabricCallTracker& sandboxFabricCallTracker)
at Microsoft.Xrm.RemotePlugin.Client.SandboxFabricPlugin.<>c__DisplayClass8_1.<Execute>b__3()
at Polly.Policy.<>c__DisplayClass150_0`1.<Execute>b__0(Context ctx, CancellationToken ct)
at Polly.Policy.<>c__DisplayClass143_0`1.<ExecuteInternal>b__0(Context ctx, CancellationToken ct)
at Polly.RetrySyntax.<>c__DisplayClass12_1.<WaitAndRetry>b__1(Context ctx, CancellationToken ct)
at Polly.Retry.RetryEngine.Implementation[TResult](Func`3 action, Context context, CancellationToken cancellationToken, IEnumerable`1 shouldRetryExceptionPredicates, IEnumerable`1 shouldRetryResultPredicates, Func`1 policyStateFactory)
at Polly.RetrySyntax.<>c__DisplayClass12_0.<WaitAndRetry>b__0(Action`2 action, Context context, CancellationToken cancellationToken)
at Polly.Policy.ExecuteInternal[TResult](Func`3 action, Context context, CancellationToken cancellationToken)
at Polly.Policy.Execute[TResult](Func`3 action, Context context, CancellationToken cancellationToken)
at Polly.Policy.Execute[TResult](Func`1 action)
at Microsoft.Xrm.RemotePlugin.Client.SandboxFabricPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Xrm.RemotePlugin.Client.ResilientSandboxPlugin.<>c__DisplayClass13_1.<Execute>b__0()
at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.Execute(ILogger logger, EventId eventId, ActivityType activityType, Action action, IEnumerable`1 additionalCustomProperties)
at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.Execute(ILogger logger, XrmTelemetryActivityType activityType, Action action)
at Microsoft.Xrm.RemotePlugin.Client.ResilientSandboxPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Xrm.RemotePlugin.CrmProvider.RemotePlugin.RemotePluginExecute(IServiceProvider serviceProvider, ILifetimeScope lifetimeScope, IExecutionContext executionContext, ILogger logger)
at Microsoft.Xrm.RemotePlugin.CrmProvider.RemotePlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Workflow.Services.ProxyCustomActivity.Execute(CodeActivityContext executionContext)
-- End stack trace --
Has anyone faced this before. If Yes, Any feedback would be very helpful.
Thanks
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