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Customer experience | Sales, Customer Insights,...
Answered

Connect to XRMTOOLBOX

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Posted on by 137

Hello,

I have two 365 CE instances. One can be connect to XrmToolBox, but other one can't be connect.

Last step display the error massage like is

Capturexrm.PNG

Please let me know what's error happened. Thanks.

  • Suggested answer
    Naveen Ganeshe Profile Picture
    3,397 User Group Leader on at

    Hi Partner,

    Please make sure you've checked the below points:

    Username or password is incorrect

    Discovery or Organization URL is incorrect

    Multi-Factor Authentication (MFA) Enabled

    Different TLS Protocol

    Time difference between your machine and the CRM server

    The user does not have enough privileges

    Firewall Ports Not Open

    Windows Identity Foundation

    CRM Webservice is not started due to low memory on the server

    For more information, please visit this link:

    xrmtoolkit.com/.../UnableToConnectToYourCRMOrganization

  • Suggested answer
    Fubar Profile Picture
    2,761 on at

    When setting up the connection use the SDK control option rather than the Wizard.

  • FOR365 Profile Picture
    137 on at

    Hi LA,

    You are right. The Wizard can't identify Environments, otherwise SDK control require select the Environment. My default Environment not hold the D365, so I think the Wizard only point to this default Env.

    Thank you so much for help!

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