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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Connect to XRMTOOLBOX
Customer experience | Sales, Customer Insights,...
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Connect to XRMTOOLBOX

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Posted on by FOR365 135

Hello,

I have two 365 CE instances. One can be connect to XrmToolBox, but other one can't be connect.

Last step display the error massage like is

Capturexrm.PNG

Please let me know what's error happened. Thanks.

  • FOR365 Profile Picture
    FOR365 135 on at
    RE: Connect to XRMTOOLBOX

    Hi LA,

    You are right. The Wizard can't identify Environments, otherwise SDK control require select the Environment. My default Environment not hold the D365, so I think the Wizard only point to this default Env.

    Thank you so much for help!

  • Verified answer
    Fubar Profile Picture
    Fubar 2,752 on at
    RE: Connect to XRMTOOLBOX

    When setting up the connection use the SDK control option rather than the Wizard.

  • Suggested answer
    Naveen Ganeshe Profile Picture
    Naveen Ganeshe 3,393 User Group Leader on at
    RE: Connect to XRMTOOLBOX

    Hi Partner,

    Please make sure you've checked the below points:

    Username or password is incorrect

    Discovery or Organization URL is incorrect

    Multi-Factor Authentication (MFA) Enabled

    Different TLS Protocol

    Time difference between your machine and the CRM server

    The user does not have enough privileges

    Firewall Ports Not Open

    Windows Identity Foundation

    CRM Webservice is not started due to low memory on the server

    For more information, please visit this link:

    xrmtoolkit.com/.../UnableToConnectToYourCRMOrganization

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