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Microsoft Dynamics AX (Archived)

POS Retail Login Error - AX 2012 r3 in win server 2012

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Posted on by

Hello!
First of all thanks for the attention paid and for creating these forums that make this life a little less complicated ... jejeje

I have installed the whole framework of integration of a Retail in AX 2012.
All components and databases are installed and connected correctly.

When starting the POS it jumps an event of type:

- The on-screen keyboard is not available. The IInputPanelConfiguration COM interface is not registered. It is most commonly seen on Windows Server machines without the desktop experience installed.System.Runtime.InteropServices.COMException (0x80040154):

0246.Sin-t_ED00_tulo.png

He made the check of all the parameters that are specified in the manuals

(I follow the Mauro's steps in a related post):

- Shops
- Workers linked to stores.
- Store Positions
- Address book in store and worker.
- Workers with permits.
- Devices linked and activated for the store.
- All the update works executed.
- And so on.

But when I log in with the personal identifier and password, the POS connects to the database (event viewer), but does not boot or load anything. Follow me the following message:

Sin-t_ED00_tulo2.png

- The operator ID and the correct p.
- But I do not know if this is a configuration problem, or it has to do with something else. I'm a bit frustrated already. Unesdoc.unesco.org unesdoc.unesco.org

Someone can help me with this, or guide me even if it was a little where the shots go?
Thanks again for the attention.
A cordial greeting!
Francis.

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I have the same question (0)
  • Axaptus Profile Picture
    10 on at

    Hi!

    In Windows server machines you have to enable the Deesktop Experience feature. Please refer the follownig blog's post:

    https://community.dynamics.com/ax/b/sumitpotbharesaxretailblog/archive/2015/01/30/modern-pos-activation-in-dynamics-ax-for-retail-r3

    Hope this helps.

  • Suggested answer
    sumit0417 Profile Picture
    2,890 on at

    Check the address book assignment to the worker.

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