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Customer experience | Sales, Customer Insights,...
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Set Pricing Calculation Preference is Automatically Reset

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Posted on by 30

The System Setting "Set Pricing Calculation Preference" is automatically reset every day.

It gets set to "Yes" and then within 24 hours, it is reset to "No".

How can I figure out what is doing this?

(I have ruled out a user doing it.)

Advanced Settings

Settings >> Administration

System Settings >> Sales

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  • RE: Set Pricing Calculation Preference is Automatically Reset

    We are having the exact same issue and have verified it is not a user. It is doing the same thing in duplicate sandbox/UAT environment and have not opened a ticket yet. Set it to Yes and 24 hours later it has changed back to No.

  • Suggested answer
    Sayen Zhang Profile Picture
    Sayen Zhang on at
    RE: Set Pricing Calculation Preference is Automatically Reset

    Hi Ignatius,

    Once we set pricing calculation preference to “Yes” and save, the setting will not be changed.

    You can check plugins or code which is running in your environment to see if these will change the choice of set pricing calculation preference.

    If you have followed the advice and still not find the impact parts, I suggest you create a support ticket for professional assistance following the below procedure.

    Get Help + Support - Dynamics | Microsoft Docs 

     

    Best Regards,

    Sayen Zhang

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