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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / "Copy to Users&qu...
Finance | Project Operations, Human Resources, ...
Suggested Answer

"Copy to Users" in User Options is greyed out

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Posted on by harrislizm 17

Hi 

When I am adding a new employee the last section of the process is to copy the company personalization that are already set  up to them

To do this I have always selected a current employee select all their personalization then Copy to User and select the new employee.

This is no longer available because the option is greyed out. Anyone have any ideas ?

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  • Suggested answer
    Parag Chapre Profile Picture
    Parag Chapre 12,254 Most Valuable Professional on at

    Hi Harris,

    Instead of copying all personalization, are you able to copy one personalization to the user?

    It might happen the new employee does have sufficient access.

  • MM-27040936-1 Profile Picture
    MM-27040936-1 2 on at
    Hi all, 
     
    I would like to know how this trouble is solved. I am facing the same trouble and not even one personalization is able to be copied. 

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