Hi,
I am using MS Dynamics 365 version 1612 (8.2.2) on-premises, we know that the "Created On" in most models are system generated field, user can not modify it.
But my client asks to modify it to some back of date for some records, I have done some searches from the internet, it seems it is possible.
I found this video which shows me how to edit it and followed it:
https://www.youtube.com/watch?v=brWeeK1tve0
this is what I did:
1. Created a personal view to list some records I want to update the data of "Created On" field back to past date (2009-02-10)
2. Export the data to Excel and added new column called: OverriddenCreatedOn (some other posts also mentioned I can call it RecordCreatedOn), and entered date of "2009-02-10" and saved it as excel file to my local machine.
3. Closed the personal view
4. Reopen this personal view, and import the previous excel file, I can see the "OverriddenCreatedOn" is not mapped, I should map it to Created On field, but I can not field the Created On field on the right side.
Can anybody tell me what is wrong with it? Does this work on the old version of CRM, and it is not working with new version CRM I am using right now?
Thanks a lot,
Peter