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I've read that invoices cannot be moved, but also know that an entire customer (and invoices) can be merged with another. There is the Customer Combiner tool and the associated protected procs in the GP database. Is there such a hook to simply move an invoice from one customer to another?
In the post that I read, someone suggested identifying the issue in the process that led to the miss-assigned invoice. The reality here is that human error, choosing a customer that looks like another (similar names) leads to the miss-assignment and because the transactions originate outside of GP, the choices are to intervene in the software that produces the transactions or identify a way to move it within GP.
I'm not saying the former isn't an option, but moving a transaction seems like a function that would be valuable and I'd like to not reinvent the wheel, if it already exists.
Thank you,
- N
Is the invoice to the customer already paid?
If it is already paid, I would void the payment (since that would also be to the wrong customer), create a SOP return against the invoice to the wrong customer and post, create a new invoice for the right customer and post, and then reenter the cash receipt and post.
If not already paid, create a SOP return against the invoice to the wrong customer and post and then create a new invoice for the right customer and post.
This will also correct all of the summary records for each customer.
Joe
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