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Dynamics 365 Community / Forums / Supply Chain Management forum / Reverse the goods rece...
Supply Chain Management forum

Reverse the goods receipt for already invoiced purchase order lines

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Posted on by Dirk Herrmann 36

Dear all,

I have the following issue due to some user errors by making a wrong posting "product receipt".

1. 2 purchase order lines have the "line status" = "Received"

2. These 2 lines have been already invoiced by the Vendor but our "pending invoice" is not posted yet.

3. We need to cancel the posted "product receipt".

4. We need to close the related purchase order completely.

I was able to reverse the product receipt but I cant close or cancel these 2 purchase order lines to close the whole purchase order.

Thanks a lot for your help.

Dirk

Categories:
Supply Chain Management
I have the same question (0)
  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Dirk,

    For no2: You should be able to delete the invoice from the pending vendor invoice form directly

    For no3: If the purchase order is already invoiced you cannot simply cancel the product receipt but have to create a corrective position where you post the same item with a negative quantity and amount

    For no 4: As I understood your issue, the PO is fully invoiced and therefore 'closed'. I don't thing that there is anything else to do.

    Best regards,

    Ludwig

  • Dirk Herrmann Profile Picture
    Dirk Herrmann 36 on at

    Hi Ludwig,

    sorry I forgot to mention an important information. We have intercompany business and it is a relationship between two of our companies/warehouses.

    That means that the invoice form the dispatch warehouse is already posted.

    Best regards

    Dirk

  • MATTGUO Profile Picture
    MATTGUO 22,349 Moderator on at

    Hi Dirk,

    Why not re-posting the correct product receipt?

    If the SO has been invoiced, no way to close the PO for intercompany order.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Dirk,

    As Mattguo mentioned, with IC transactions things get difficult.

    Can't you simply post the PO with the 'wrong' site / warehouse selected and then make a correction by using a movement journal where you shift the items to the correct place/location?

    This might be the easiest fix.

    Best regards,

    Ludwig

  • Dirk Herrmann Profile Picture
    Dirk Herrmann 36 on at

    Dear all,

    thanks for your replies.

    The main problem at the end is that I have no product receipt for these 2 lines and I dont want to increase the stock on the vendor site which is a different legal entity.

    I know it sounds difficult but we need to close this PO at the end, maybe also with accepting the "pending" invoice posting including these 2 lines and then make a financial correction, maybe ...

    Greetings

    Dirk

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Dirk,

    If you post the pending invoices, D365FO will automatically post a product receipt in the background if you want to have this or not.

    Guess you will end with a correction anyway.

    The main question is how to minimize the effort required for the subsequent correction.

    Maybe you are right that posting the pending invoices and then do a correction in inventory is the easiest way.

    Probably test this in a demo environment before trying to do this in your live system.

    Best regards,

    Ludwig

  • Dirk Herrmann Profile Picture
    Dirk Herrmann 36 on at

    Thanks a lot, Ludwig!

    Best Regards

    Dirk

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