Can't delete Credit note sales order

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Posted on by Abdulla Magdy 1

Hello Dears,

Scenario of my issue:

1. I've created a sales order then made a line with an item which has taxes on it.

2. Then I've adjusted the tax amount Overriding the calculated sales tax.

3. Invoiced the sales order.

4. Created a new sales order then made a credit note.

"Let's think that sales order created by mistake so I want to delete it".

5. Tried to delete the sales order this error message appeared "Sales order: N-00047956 Item number: 20110911N Remove adjustment of sales tax amount" and refusing to delete.

That's all

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Abdulla Magdy 1 15 on at

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RE: Can't delete Credit note sales order

I've tried that and the same message appeared.
huijij 19,811 on at

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RE: Can't delete Credit note sales order

Hi Abdulla,

For the error message,you can try to reset actual from calculated amounts by choosing the sales tax button and remove the item 20110911N to see if it can help.