Can't delete Credit note sales order

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Posted on by Abdulla Magdy 1

Hello Dears,

Scenario of my issue:

1. I've created a sales order then made a line with an item which has taxes on it.

2. Then I've adjusted the tax amount Overriding the calculated sales tax.

3. Invoiced the sales order.

4. Created a new sales order then made a credit note.

"Let's think that sales order created by mistake so I want to delete it".

5. Tried to delete the sales order this error message appeared "Sales order: N-00047956 Item number: 20110911N Remove adjustment of sales tax amount" and refusing to delete.

That's all

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huijij 19,811 on at

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Hi Abdulla,

For the error message,you can try to reset actual from calculated amounts by choosing the sales tax button and remove the item 20110911N to see if it can help.

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Abdulla Magdy 1 15 on at

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I've tried that and the same message appeared.

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