Bill-to address is not updated when Sell-to address was changed

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Posted on by Community Member Microsoft Employee

Hello everyone,

if I change the "Sell-to Address", the "Bill-to Address" will not be updated.

My procedure:

First create a new sales invoice and select any customer.
If you look into the zoom, all address fields have the same value.

Now you change the "Sell-to address". If the system asks to update the customer, confirm this.
If you look into the zoom, only "Sell-to Address" and "Ship-to Address" have changed. In "Bill-to Address" the old value is still entered.

If this invoice is now posted, there is an incorrect value in the posted invoice.

Is this now a bug or is this wanted? If this is wanted, what is the reason behind it?

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Teddy Herryanto (Th... 13,025 Moderator on at

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RE: Bill-to address is not updated when Sell-to address was changed

Because the Sell-to Address and Bill-to Address can be different, so there is no link between them.
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Suresh Kulla 44,614 on at

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RE: Bill-to address is not updated when Sell-to address was changed

Why do you expect it will update the Bill-to Address, it updates the only ship-to address if they are the same. Bill to address will not update.