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Customer experience | Sales, Customer Insights,...
Answered

Sending an email to a specific recipient via Workflow

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Hi everyone

I have a need to send an email to a specific recipient (all of which are CRM users) depending on the contact shown in a specific field.

So, our Prospect table has a field called Primary Fundraiser which will contain one of three names, an example of which is shown below:
 


I would like the Workflow to send an email to the relevant Primary Fundraiser depending on who it is. I've tried putting the table name and field name in the To box but this doesn't work:
 
 
Does anyone know how I'd be able to achieve this?

Many thanks
Jon
I have the same question (0)
  • JonClay Profile Picture
    on at
    Sending an email to a specific recipient via Workflow
     
    Many thanks for your help with this. I've ticked the boxes (one wasn't ticked) and it is now fully working.
     
    Best wishes
    Jon
  • Verified answer
    Dengliang Li Profile Picture
    Microsoft Employee on at
    Sending an email to a specific recipient via Workflow
    Hi,
     
    To send an email to a custom entity, please refer to the following steps.
     
    Go to the Prospect entity in Power Apps and check the two options marked in the image in Properties.
     
    In the Workflow Send Email step, the Prospect entity can then be added to the /To/ field.
     
    When a new record is created, the workflow works as expected.
     
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me .
     
    Best Regards,
    Dengliang Li
     

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