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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Transactions are not s...
Microsoft Dynamics AX (Archived)

Transactions are not showing in settle open transaction form

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Posted on by Community Member

Dear All,

Vendor transactions are not showing in settle open transaction form  .I am  already check the missing  transactions in vendor transaction form ,for that transactions the  status was approved .The same transactions are in VendTransTable but not updated in VendTransOpen table. Please help me to do the settlements . 

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  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi DhanyaPrem,

    Can you provide some more details about this problem such as what Transactions have been recorded, where (AX form & module), the current status of the Transactions, etc. Some screenshots that illustrate the issue would also help.

    Many thanks,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    Thanks for your reply.The mentioned issue was in accounts payable--> All  vendors---> transactions

     

      

    Thanks & Regards,

       Dhanya 

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi  Dhanya,

    Can you check whether this invoice might already be settled? Please check the 'last settlement voucher' field in the vendor transactions form.

    In addition, do you know if this transaction is related to a project where the PWP functionality is used?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    The missing transactions are not settled .In our Org we are not using this PWP functionality in Project management &accounting  module.

    Thanks & Regards,

       Dhanya 

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Dhanya,

    I see. Can you check then whether the vendor is blocked for all kind of transactions? Also verify that your AP posting profiles have the settlement parameter activated.

    Can you also let us know if only one single vendor is affected or all vendors?

    If all vendors are affected, do you know whether some specialized software is used that is intended to do the settlement?

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    Only for one vendor,that vendor was not blocked.Actually it's our  sister company  but we maintain them as a vendor.

    Thanks & Regards,

      Dhanya

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi,

    That sounds interesting :-)

    Can you show us all open transactions of that vendor including the transaction types and check that no payment release date in the future has been specified?

    Can you also check that there are no different invoice and vendor accounts Setup so that the open position is not automatically transferred on another vendor account?

    Finally, can you check the terms of payments that has been used for that transaction to ensure that is has not been linked to a cash term that is automatically posted against a payment account.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    Already check open transactions and closed transaction forms but that transactions are not showing

    There is no different  invoice or vendor account.

    There was no such configuration for this vendor .

    In VendTransOpen table also that same transactions are missing .

    Thanks & Regards,

     Dhanya

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Dhanya,

    Can you find the transactions in the closed transaction editing form?

    If you can't, then there must be something wrong with the records and I would suggest that you consult a developer for some help to find out what happened.

    Would be great if you could keep us updated here.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Dear Ludwig,

    No,that we already checked.Will consult with our  developers team  to get this missing transactions .Once its rectified will update you.

    Thanks for your  valuable comments

    Regards,

    Dhanya

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