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Session Id :
Microsoft Dynamics AX (Archived)

Management Reporter 2012 missing transactions

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ReportReport
Posted on by 155

Hi,

I created Balance report for one Main account in MR and made the same account balance report in GL and there are difference

I have missing specific transaction in MR balance report. We found that missing transaction comes from one sales order and the same sales orders inventory closing transactions.

Does someone have any solution how to fix that?

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I have the same question (0)
  • Suggested answer
    Hassan_rulz Profile Picture
    3,801 on at

    You have to refresh data mart for MR. It is known issue with MR.

    Regards,

    Hassan

  • Suggested answer
    Hassan_rulz Profile Picture
    3,801 on at

    You can follow this blog for refreshing data mart.

    stoneridgesoftware.com/management-reporter-2012-reset-data-mart-for-dynamics-ax

  • Inga B. Profile Picture
    155 on at

    Thank you for your replay. I will ask our technical person to restart.

    I hope it will work.

    Does someone know why is that happening?

  • Suggested answer
    Hassan_rulz Profile Picture
    3,801 on at

    As I have already mentioned that this is known issue with Management reporter and I have applied this solution to different clients. Client have verified and confirmed that MR and AX properly sync after refreshing MR.

  • Inga B. Profile Picture
    155 on at

    I spoke with college who started to work with this issue.

    There was problem with double data in MR and we rebuild problem. After rebuilding that one transaction disappeared from MR.

    I hope that refreshing will help.

  • Suggested answer
    Hassan_rulz Profile Picture
    3,801 on at

    Try refreshing data mart and let me know if its working for you or not.

  • Inga B. Profile Picture
    155 on at

    Hi,

    After data mart was refreshed situation get more bad:

    26555.Capture.JPG

  • Suggested answer
    Hassan_rulz Profile Picture
    3,801 on at

    Hi Inga,

    Have you performed all steps successfully? have you run integration properly?

    Regards,

    Hassan

  • Inga B. Profile Picture
    155 on at

    Issue was solved.

    For some mystical reasons transaction was posted with financial dimension what doesn't exist in AX2012 financial dimension list.

    If Financial dimension combination is not valid, then transaction can't be seen in Management reporter reports.

  • Suggested answer
    Syed Fasih Profile Picture
    2,442 on at

    Hi Inga,

    You may also want to see the financial dimensions added in the integrating applications.

    Go to General Ledger > Setup > Financial Dimensions > Financial dimensions for integrating applications.

    You will need to have your financial dimensions added above to be able to see those transactions in MR.

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