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How to count a pallet standing on the wrong location?

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Posted on by Community Member Microsoft Employee

Hi,

let's assume there is a pallet standing on a wrong location A. According to AX it's standing on location B. The worker counting location B sets the quantity of the existing InventJournalTrans to 0 and the worker counting location A finds the pallet and creates a new InventJournalTrans (same Journal) with the proper quantity. Now AX won't let me post this journal and throws this error:

Pallet 00091385 is not at location 04-06-01-01 in warehouse 800.
To move a pallet, use the Move pallet function.

Unfortunately we cannot move the pallet during counting because the items are all blocked.

Now my question is, how do we deal with a situation like this? It's a very common situation. What would be best practice?

Regards,

Nils

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