web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Unable to add Resources to Crew-related tab missing.

(0) ShareShare
ReportReport
Posted on by

I am trying to add resources to my crew and I donot see the 'Related' tab under which you can add the resources.see here:(https://docs.microsoft.com/en-us/dynamics365/customer-engagement/common-scheduler/resource-crews)
Is it mandatory to have Universal Resource Scheduling license in order to add resources to a crew? I can't also see the Pools option in the type of resources. Could this also be due to not having Universal Resource Scheduling license ? I am still learning Dynamics 365. Could someone also tell me the difference between Resource Scheduling and Universal Resource scheduling?

*This post is locked for comments

I have the same question (0)
  • StefanS365 Profile Picture
    3,575 Most Valuable Professional on at

    Hi Ashley,

    What version of Dynamics 365 are you using? Crews and Resource pools are part of the so-called October'18 release.

  • Suggested answer
    StefanS365 Profile Picture
    3,575 Most Valuable Professional on at

    Did you try this option (after saving the Bookable resource) ?

    2019_2D00_02_2D00_26-14_5F00_23_5F00_05_2D00_Window.png

  • Community Member Profile Picture
    on at

    I have 9.1.0.2251 and the release note says it should be available for 9.1.x I believe. I am wondering if its the Field Service App version itself that may be the issue. However I can't see the individual app versions at my end. May have to ask admin.

  • Community Member Profile Picture
    on at

    The 'Related' tab itself isn't available for me unfortunately

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans