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Finance | Project Operations, Human Resources, ...
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Sales order items dispatch from different warehouse

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Posted on by 134

Dear All, 

I have business scenario below are details:

1. There are two warehouses Warehouse -A and Warehouse -B under Site-1

2. Sales order created with Site-1 and Warehouse -A, partial shipments and invoice are done.

3. For the same order dispatch qnty not available in warehouse -A. SO, customer would like pick the item from warehouse-B instead of warehouse-A.

4. picking list generated with warehouse -B qnty and posted. packing slip generated and invoice posted.

I have done the above process in AX 2012 R3 and below is the result.

1. When I check the Sales  order picking list and invoice journal lines, it is showing the line details with Site-1 and Warehouse -A for all partial posting of the sales order.

2. When I check the Inventory transactions, The transactions are posted and displaying as expected.

Can anyone please tell me the if this is the right process to do such scenarios.

Is there any consequence's with this approach?

Kindly help me.

Thank you

Laxmi Narayana 

I have the same question (0)
  • tabarret Profile Picture
    Microsoft Employee on at

    Hello Laxmi.  So are you suggesting that the Inventory transactions look correct, but the Picking list and Invoice journal lines do not show correctly?  Rather than displaying both Warehouses, it is only displaying Warehouse A?

  • Laxmi Narayana Profile Picture
    134 on at

    Hi Taylor,

    Yes, picking list shows actual Warehouse and Inventory change happens to the actual Warehouse.

    Where as Packing slip and Invoice journal it is showing as per warehouse in the sales order ( ie designated)
    Thank you!
  • tabarret Profile Picture
    Microsoft Employee on at

    Hi Laxmi - I would consider opening a Microsoft support case so we can investigate this behavior in more detail.  It does not seem correct.

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