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Microsoft Dynamics NAV (Archived)

Access to CustomerSource

Posted on by 60

I am trying to log into CustomerSource with my account.

 

I can do it using Chrome and Firefox, but – ironically – I cannot use MS Explorer.

Everytime I trry to log in I get this message:

 

Sorry, you currently do not have access to this site.

To gain access associate your profile or seek additional assistance.

 

If I click the “associate” or “assistance” links I still get exactly the same message again and again.

It is quite frustrating…

 

I have somehow managed to get to the page that will allow me to associate the account and I have received an email message with a link.

 

If I paste this link into MS Explorer I get this message:

 

Sorry

An error occurred while processing your request. Please try again later. If this problem persists please contact our support team by following the link provided below.

Contact Microsoft Dynamics Support

 

If I paste it into Chrome it Works fine. But after doing this I still cannot log in from MS Explorer…

 

I have exactly the same problem in two different computers.

 

Has anyone had a similar experience and/or any idea of how to solve this?

*This post is locked for comments

  • jrsantab Profile Picture
    jrsantab 60 on at
    RE: Access to CustomerSource

    Working fine in IE InPrivate mode.

    It has saved me deleting all cookies. (Some are useful!)

  • Verified answer
    Mohana Yadav Profile Picture
    Mohana Yadav 59,139 Super User 2024 Season 2 on at
    RE: Access to CustomerSource

    Did you try in IE InPrivate mode?

    www.howtogeek.com/.../open-ies-private-browsing-mode-the-easy-way

  • Saurabh Shah Profile Picture
    Saurabh Shah 4,560 on at
    RE: Access to CustomerSource

    Hi,

    Please delete cookies and try again.

    Which Internet explorer version you are using?

    Regards,

    Saurabh Shah

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