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Finance | Project Operations, Human Resources, ...
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Customer Advance payment AX2012 R3

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Posted on by 45

Good Morning 

While create customer advance payment from project module , it affect in profit and loss financial account.

But I need it affect in balance sheet account .

find below screen shoot for project setup.

 pastedimage1584167609074v1.png

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer Advance payment AX2012 R3

    Hi,

    Have you been able to get this issue resolved?

    Would be great if you could keep us informed as of whether some additional help is needed.

    Many thanks and best regards,

    Ludwig

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Customer Advance payment AX2012 R3

    Hi Shaban Ibrahim,

    The problem is your project group setup.

    The on account invoicing field - the one that is greyed out in your screenprint - says P&L.

    Because you cannot change that you have to create a new project group with a proper setup that points to a BS account.

    Please create such a new group and test again.

    Best regards,

    Ludwig

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,723 on at
    RE: Customer Advance payment AX2012 R3

    Hello Shaban Ibrahim,

    Can you check as per the following;

    --- Which main account is getting impact after posting the customer advance payment journal? You can find this in customer posting profile too.

    --- Then check in Chart of accounts and see what is the "Main account type" is selected for that main account. From here, you can update / change the type. I think this is currently set as Profit and loss.

    81116.JPG

    Please test this in test environment first to ensure everything is fine. If something else is not highlighted, then better wait for other members to share their thoughts on Project module on this case.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

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