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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / updated the footer ima...
Finance | Project Operations, Human Resources, ...
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updated the footer image still taking older footer image while printing the report in d365 fo

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Posted on by charan12 296
Hi All,
 
I have a custom master form, which stores the footer and header image for 2 different sites. these images called into reports(sales invoice, return orders and sales quotation) through dp class.
1.I changed older footer image for a site , with new footer image in master form, the new updated image coming correctly in sales invoice and sales quotation reports correctly .
2.but coming to return order reports, i tried to print some old reports by taking randomly from 2024 they are getting old footer image.
3.how do I correct this behavior.
Categories:
Dynamics 365 Finance
I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,020 Super User 2025 Season 2 on at
    Hi Charan,
     
    I do assume this is all related to a customization in your environment. We don't know how this is developed. We don't know of some reports do have the image embedded instead of looking at your custom master form.
     
    Have you checked the report design and coding used?
  • charan12 Profile Picture
    charan12 296 on at
    Hi Andre
    2.there is standard 'salesinvoicedp' class which is triggering while calling sales invoice related reports, in that there is a method 'useExistingReportData()' this method stopping the new footer image getting updated into reports.
    3.I tried in my dev,by deleting the one of old return order related invoice records through 'journalrecid' for that return order ,after deleting the existed invoice related data from 'salesinvoiceheaderfootertmp' table the current old report got new footer image correctly .
    4.what is the permanent solution for this problem, anyone pls suggest me.

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