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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Sendrid integration
Customer experience | Sales, Customer Insights,...
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Sendrid integration

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Posted on by Dorision 10

How can one integrate dynamics 365 with sendrid to send bulk emails.

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  • SergioMarques Profile Picture
    SergioMarques Microsoft Employee on at

    Hello Dorision,


    I'm not really familiar with the sendrid software. A quick google search didn't help much.

    Can you tell me which software it is that you are tying to integrate with D365?

    Also, Dynamics has already some bulk emailing functionalities: 

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/send-bulk-email-customers

    And you can leverage Workflows or Flows to integrate with other API's, either with connectors/custom connectors or with HTTP requests.

    If you have more information I can try to give some hints.

    Thank you.

  • Makholofelo Profile Picture
    Makholofelo 10 on at

    Sorry, I have typo error there, I want to integrate with send grid. I have a marketing list and would like to send them emails with template from send grid.

  • SergioMarques Profile Picture
    SergioMarques Microsoft Employee on at

    Hi,

    I had a look to the send grid documentation for their API:

    sendgrid.com/.../

    Seems like we can tread this as any 3rd party API call from Dynamics.

    One solution for you would be to implement a Dynamics Action, from which you can send an HTTP request to this API (POST request) and send in the body the information about the email, contacts, etc.

    This can also be achieved with JS, but now it will depend on your business requirement.

    In other words, there is no native integration that I'm aware between Dynamics 365 and this software, but you can leverage any Dynamics 365 functionality that allows you to send an HTTP request to integrate with the send grid API.

    Have a look to this thread: community.dynamics.com/.../how-to-call-3rd-party-api-from-dynamics-365-online

    A lot of cool suggestions here, maybe something that better suits your needs :)

    Thank you.

  • Suggested answer
    Makholofelo Profile Picture
    Makholofelo 10 on at

    Thank you for your help.

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