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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / How to Undo Purchase R...
Microsoft Dynamics NAV (Archived)

How to Undo Purchase Receipt for an Item where Type is Service

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Posted on by NishantNAV 10

Hi,

I have posted an Purchase receipt with an Item whose Type = Service, but when I am trying to undo receipt, it giving me an error 

"Remaining Quantity must be equal to '1'  in Item Ledger Entry: Entry No.=27853. Current value is '0'."

I know the reason , because it an Item Type is Service, and for this Item

Item ledger entries are created, but they do not carry an inventory value.

But I want to undo the particular receipt.

How to do It?

Thanks in Advance

Nishant

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to Undo Purchase Receipt for an Item where Type is Service

    Right Nishant.

    I checked this functionality and seems that, we can not do Undo Receipt when Item Type = Service.

    The only option is to do the Invoicing and Credit Memo.

    You can also keep your inventory as it is, as I do not see any financial impact having Item Type = Service. You can not do even any adjustments with this Item to reduce the inventory.

  • NishantNAV Profile Picture
    NishantNAV 10 on at
    RE: How to Undo Purchase Receipt for an Item where Type is Service

    Remaining Quantity is Zero beacuse

    they do not carry an inventory value for Item where Type is Service,

    if you post a Fresh Purchase Receipt, You will find, remaining Quantity is zero it self.

    without consuming it.

    Type= Service is the main reason for this, as this kind of Item don't possess Inventory Posting group.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to Undo Purchase Receipt for an Item where Type is Service

    Why do you have Remaining Quantity as Zero ?

    Can you just check, where exactly this ILE Quantity been consumed ?

  • NishantNAV Profile Picture
    NishantNAV 10 on at
    RE: How to Undo Purchase Receipt for an Item where Type is Service

    Hi Vishal,

    Thanks but,

    As I said Item- Type is "Service", and for this Item

    Item ledger entries are created, but they do not carry an inventory value.

    Now user want to Undo Purchase Receipt.

    & No Inventory consumption as been taken place.

  • Suggested answer
    Alexander Ermakov Profile Picture
    Alexander Ermakov 28,094 on at
    RE: How to Undo Purchase Receipt for an Item where Type is Service

    You can post a Credit Memo manually to reverse this transaction.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to Undo Purchase Receipt for an Item where Type is Service

    Hi Nishant,

    As the error message suggest, you have already consumed the Inventory and hence Remaining Quantity against Item Ledger Entry 27583 is zero.

    In this case, you can not undo the receipt.

    Just Navigate this Item Ledger Entry and understand the applied entry against the same.

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