Hello,
Is there any standard AX feature which can be used to send reminders to approvers to approve the workflow assigned to them if they fail to do so within a week of workflow submission date? so for example, whatever workflow assigned in a week (Monday to Sunday) should be reminded to manager on Next Monday morning if they haven't approved it.
Also if approver doesn't approve it in next 2 days of this reminder, system should send email to some higher authority as an escalation Reminder. As per our earlier example, it would send email to higher authority on Wednesday Morning for all the workflows that were submitted in the last week (Mon-Sun) and not yet approved.