Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Stop Outlook from tracking email attachments

(0) ShareShare
ReportReport
Posted on by 181

Hi all,

I have Outlook integration up and running since day 1 but I need to stop email attachments from being tracked to Dynamics.

Is there a way to do that?

  • Sayen Zhang Profile Picture
    Sayen Zhang on at
    RE: Stop Outlook from tracking email attachments

    Hi partner,

    Yes. It means that the upload is failed, we can upload attachment again or send email directly.

    Best Regards,

    Sayen Zhang

  • ThimiosSp Profile Picture
    ThimiosSp 181 on at
    RE: Stop Outlook from tracking email attachments

    Thank you Sayen Zhang for point that out.

    I suppose that when I get the error, email won't be tracked at all requiring that I remove email attachments, right?

  • Verified answer
    Sayen Zhang Profile Picture
    Sayen Zhang on at
    RE: Stop Outlook from tracking email attachments

    Hi partner,

    I'm afraid it is not available for now to stop tracking email attachment from Outlook to Dynamics.

    However, we can restrict users from uploading attachments of certain sizes or block users from uploading any attachments in Dynamics.

    Here are the steps:

    1. Under System Setting, go to "Email" tab, enter "Set blocked file extensions for attachments" and "Maximum file size"

    pastedimage1681712693512v2.png

    pastedimage1681712507562v1.png

    2. If you upload attachment is out of the size and type that you set, you will receive the error.

    pastedimage1681712843158v3.png

    We can also create a bulk deletion job to delete the email attachment in Dynamic, you can refer to this link: https://learn.microsoft.com/en-us/power-platform/admin/free-storage-space#method-4-remove-email-messages-with-attachments-using-a-bulk-deletion-job

    If you have any questions, you can also reply to let us know. Thank you!

    Best Regards,

    Sayen Zhang

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,468 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,287 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans