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I have a client that wants an option to video a work order that is completed to close a work order rather than a picture. I know you can close a work order with a picture but I do not see an option for a video to close. Has anyone encountered this request and have a solution?
You can do an on change rule on the booking status. Where if the status is marked as completed, run a fetch variable to check if there are any video attachments against the work order (I'm sure that there is some way to check if the note type is a video file). If the can't find any files the set an error message so the user cannot continue until they add the video to the work order.
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