Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested answer

I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface.

(0) ShareShare
ReportReport
Posted on by 5

I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface. 
I have created a subgrid of QuoteProducts in a new tab in the Quote form. In the Legacy system, there was only one button for adding the QuoteProduct. But after checking in the unified interface, there are 2 buttons showing to add the Quote Products. I required only one button to be shown up. Please help me to achieve this.

pastedimage1585546544146v2.png

  • Community Member Profile Picture
    on at
    RE: I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface.

    Hi Mary Greetings !

    I am also facing this issue did you get any solution for this bug?

    if you solve this please give a reply it's very high priority in my project.

    thanks inadvance

  • LeoAlt Profile Picture
    16,331 Moderator on at
    RE: I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface.

    Hi partner,

    If the issue still exists, please raise a ticket to Microsoft for more professional help.

    Regards,

    Leo

  • Mary Varghese Profile Picture
    5 on at
    RE: I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface.

    I checked in Ribbon WorkBench and tried to hide the button which was not for UCI. When I did that both the buttons got hidden.

  • Suggested answer
    LeoAlt Profile Picture
    16,331 Moderator on at
    RE: I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface.

    Hi partner,

    First of all, I tried in a pure environment and there is only one ribbon in UCI sub grid.

    pastedimage1585550972371v1.png

    So I suggest that you could use Ribbon Workbench to check the buttons in quote line subgrid.

    I created a new solution only contains quote line entity and open it in ribbon workbench.

    We could see that in subgrid, there are 2 add buttons.

    pastedimage1585551057825v2.png

    According to the Tool tip description, we could know that the add button in UCI in default is "ADD NEW {0}"

    pastedimage1585551135494v3.png

    pastedimage1585551173309v4.png

    So you could check the another add button display rules or hide it directly and try again.

    Best Regards,

    Leo

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Understanding Microsoft Agents - Introductory Session

Confused about how agents work across the Microsoft ecosystem? Register today!

Adis Hodzic – Community Spotlight

We are honored to recognize Adis Hodzic as our May 2025 Community…

Kudos to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Daivat Vartak (v-9davar) Profile Picture

Daivat Vartak (v-9d... 113 Super User 2025 Season 1

#2
Vahid Ghafarpour Profile Picture

Vahid Ghafarpour 78 Super User 2025 Season 1

#3
Sahra Profile Picture

Sahra 43

Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans