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Customer experience | Sales, Customer Insights,...
Suggested Answer

I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface.

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Posted on by 5

I am able to see 2 buttons (Add Quote Product and Add Product) in Quote entity in d365 CRM unified interface. 
I have created a subgrid of QuoteProducts in a new tab in the Quote form. In the Legacy system, there was only one button for adding the QuoteProduct. But after checking in the unified interface, there are 2 buttons showing to add the Quote Products. I required only one button to be shown up. Please help me to achieve this.

pastedimage1585546544146v2.png

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  • Suggested answer
    LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    First of all, I tried in a pure environment and there is only one ribbon in UCI sub grid.

    pastedimage1585550972371v1.png

    So I suggest that you could use Ribbon Workbench to check the buttons in quote line subgrid.

    I created a new solution only contains quote line entity and open it in ribbon workbench.

    We could see that in subgrid, there are 2 add buttons.

    pastedimage1585551057825v2.png

    According to the Tool tip description, we could know that the add button in UCI in default is "ADD NEW {0}"

    pastedimage1585551135494v3.png

    pastedimage1585551173309v4.png

    So you could check the another add button display rules or hide it directly and try again.

    Best Regards,

    Leo

  • Mary Varghese Profile Picture
    5 on at

    I checked in Ribbon WorkBench and tried to hide the button which was not for UCI. When I did that both the buttons got hidden.

  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    If the issue still exists, please raise a ticket to Microsoft for more professional help.

    Regards,

    Leo

  • Community Member Profile Picture
    on at

    Hi Mary Greetings !

    I am also facing this issue did you get any solution for this bug?

    if you solve this please give a reply it's very high priority in my project.

    thanks inadvance

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