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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Import Solution Failed...
Customer experience | Sales, Customer Insights,...
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Import Solution Failed - Foreign Key Constraint

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Posted on by Michelle C 20

Hello, I'm trying to export a custom entity from production to sandbox, and it fails to import on System Views with the following message:

The INSERT statement conflicted with the FOREIGN KEY constraint "owner_userquerys". The conflict occurred in database "Sandbox_MSCRM", table "dbo.OwnerBase", column 'OwnerId'. The statement has been terminated.

The entity does not already exist at all in the Sandbox environment, and the solution is unmanaged. If anyone knows anything that could help me, that would be great, thank you

  • Community Member Profile Picture
    Community Member on at

    Hi,

    I think you create a saved query in sandbox with certain user which not exists in Production environment.

    try to remove the saved query and import again or , change the owner of saved query from current owner to one exist in production

  • Suggested answer
    Kenneth Ariel Chaves Herrera Profile Picture
    Kenneth Ariel Chave... Microsoft Employee on at

    Hi Michelle C I hope you are doing good.

    You could try defining an alternative key for the custom entity so then the conflict between entities should be solve. Here more documentation that can be useful:

    Define alternate keys for an entity (Developer Guide for Dynamics 365 Customer Engagement (on-premises)) | Microsoft Docs

    If this answers your question, please check it as verified.

    Welcome to this amazing community.

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